Thomas More Chambers in London has specialist advocates practising across a dozen core areas, including arbitration, crime, employment, insolvency, and property. They implemented Opus 2 Chambers (LEX) in 2017.
“Opus 2 Chambers (LEX) has always been an excellent product but it has really shown its strengths during the challenging times of lockdown,” says Clifford Strong, Senior Criminal Clerk. “A major advantage of Opus 2 Chambers (LEX) has been that it gives users the ability to work on any device and from anywhere as needed. This has been invaluable over the past few months. Opus 2 Chambers (LEX) has enabled us to carry on providing our services effectively and efficiently through remote working.”
Managing challenging times
When working in lockdown became a new normal for many people, Opus 2 stepped up to the mark, ensuring that clients could continue to work smart and work anywhere. Strong was one of the many legal professionals who adapted to a different way of working.
“Opus 2 never lets us down. We have full confidence in the team who are always accessible and responsive. Opus 2 Chambers (LEX) has a plethora of great features,” said Strong. “I particularly want to get to grips with the ‘bells and whistles’ that it offers. The team are always happy to help explain and show how different aspects of the system work. This has enabled me to take full advantage of everything that Opus 2 Chambers (LEX) has to offer. The new Learning Centre’s videos and webinars are an extra, valuable resource.”
“Opus 2 Chambers (LEX) gives us everything that we need and is a hub of information. The reporting feature is fantastic, fast and reliable. The task feature is brilliant for helping to prioritise, delegate and keep track of daily tasks. It also helps me to manage my team efficiently, especially when working away from chambers,” concluded Strong.
Helen Ford of Opus 2 is aware of the changes to a very traditional working environment.
“We are proud that Opus 2 Chambers (LEX) was been able to continue to provide reliable, high-quality service even during lockdown. We took thousands of calls, from hundreds of chambers, progressed several chambers migration projects, amended workflow to email documents rather than print and put several new features in place. Whatever the future direction of working, Opus 2 will be there to meet the challenges whilst maintaining traditional standards.”
