Client services highlights
Opus 2's client services department brings 75 years of combined litigation support, court reporting and e-discovery experience.
Flexible scope of work
The scope of Opus 2 services is tailored to each instruction. We can provide as much or as little assistance as needed.
Content optimised for mobility and collaboration
Our teams convert static and siloed files into dynamic, linked materials that result in easier cross referencing and analysis.
Augment in-house case teams
Seasoned members of our team are available to provide hands-on assistance with bundle creation, trials exhibits and similar time-consuming tasks.
Around-the-clock, global service
With production centres in San Francisco, New York, London and Singapore, Opus 2 is able to deliver key services nearly around the clock.
Integrated Hearing Rooms
Our highly skilled technicians will create bespoke state-of-the-art integrated hearing rooms from conception to completion, on a permanent or semi-permanent basis.
Experienced project managers oversee the preparation and ongoing maintenance of the parties' workspaces, offering tailored guidance to ensure ease of use and the optimum performance of Magnum. Day to day support is provided by the very knowledgeable Magnum team who provide prompt technical assistance and deliver our extensive suite of content management services in accordance with the precise requirements of the parties.
Experienced case managers offer tailored guidance for each hearing and coordinate all of the parties' transcription and equipment requirements to ensure the smooth running of proceedings and swift release of the transcript at the end of each day. On-site technical support is provided to ensure that any adjustments can be accommodated promptly and any queries answered with minimal disruption.
FitOUT for Purpose
The FitOUT for Purpose digital hearing room is bespoke for all scopes and uses. A combination of interpretation booths, ergonomically positioned equipment, Smart Desks and state-of-the-art hardware, which integrates with the Opus 2 Magnum technology, is available depending upon the client’s needs. The innovative fitOUT hearing room can be configured for permanent use, semi-permanent inquiries or pop-ups for specific matters.
Training & Support
Whilst Opus 2 Magnum is extremely intuitive and requires minimal instruction, we offer hands on training to ensure that each user is equipped with a detailed understanding of the key features of system. Sessions can be arranged in groups, one-to-one or via WebEx according to the precise needs and experience of each case team.
Opus 2 is the only worldwide legal services company blending its own state-of-the art technology with service excellence to modernise how evidence is managed during high-stakes matters across the globe, including litigation, arbitration hearings and government inquiries. Being independent, Opus 2 provides a bespoke service for each matter, drawing on a team of specialists to ensure that every client gets the right combination of technology and value-added professional services for each case.